UGC Grid Privacy Policy

Last updated: November 26, 2024

General Information

This Privacy Policy has been created for the website you are using (our "Service") by UGC Grid ("UGC Grid," "we," "us," or "our"). With this Privacy Policy, we would like to explain how we collect and use your personal data and what rights you have under data protection law, including the General Data Protection Regulation of the European Union ("GDPR").

In order to comply with GDPR, we have updated this Privacy Policy and revised our use of personal data in line with the most recent guidance from the Information Commissioner's Office ("ICO"). By using our Service, you agree to our collection and use of personal data in accordance with this policy.

Interpretations and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Company: (referred to as either "UGC Grid," "We," "Us," or "Our") refers to UGC Grid.
  • Cookies: Small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among other uses.
  • Device: Any device that can access the Service such as a computer, a smartphone, a digital tablet, or a smartwatch.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Website.
  • Service Provider: Any natural or legal person who processes the data on behalf of the Company.
  • Third-party Social Media Service: Any website or social network service through which a User can log in or create an account to use the Service.
  • Usage Data Data collected automatically, generated by the use of the Service.
  • Website: UGC Grid, accessible from https://www.ugcgrid.com.
  • You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

  • Email address
  • Phone number
  • Social media profiles
  • First name and last name
  • Address, state, province, zip/postal code, city
  • Usage data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address, browser type, browser version, pages visited, visit timestamps, time spent on pages, unique device identifiers, and other diagnostic data.

Information from Third-Party Social Media Services

UGC Grid allows you to create an account and log in through the following Third-Party Social Media Services:

  • Google
  • Facebook
  • Instagram
  • TikTok

If you decide to register through or grant us access to a Third-Party Social Media Service, we may collect Personal Data associated with your Third-Party Social Media Service's account, such as your name, email address, activities, or contact list.

Use of Your Personal Data

UGC Grid may use Personal Data for the following purposes:

  • Service Provision: To provide and maintain our Service, including monitoring its usage.
  • Account Management: To manage your registration and provide you with access to various functionalities available to registered users.
  • Contract Performance: For the development, compliance, and execution of purchase contracts for products, services, or other agreements through the Service.
  • Communications: To send you updates, security notices, and other service-related communications.
  • Marketing: To provide you with news, special offers, and general information about products and services, unless you have opted out.
  • Request Management: To attend and manage your requests and inquiries.
  • Business Transfers: For business transactions such as mergers, acquisitions, or asset sales.
  • Analysis and Improvement: To analyze usage trends and enhance our services for better customer experience.

Disclosure of Your Personal Data

We may share your personal information in the following situations:

  • Service Providers: With third parties who assist in monitoring, analyzing, and supporting our Service.
  • Business Transfers: During mergers, sales, or transfers of company assets.
  • Affiliates: With our subsidiaries and partners under common control.
  • Public Interactions: When you share information in public areas of the Service.
  • With Consent: In any other case with your explicit consent.

Retention of Your Personal Data

We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. We may also retain and use Usage Data for internal analysis purposes. When your data is no longer required for legal or business purposes, it will be deleted or anonymized.

Transfer of Your Personal Data

Your information, including personal data, may be transferred to and maintained on servers located outside your country or jurisdiction. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to this transfer. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

Cookies and Other Tools

We use cookies and similar tracking technologies to enhance your experience while using our Service. Cookies are small files stored on your device that help us identify you as a unique user. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Security of Your Personal Data

The security of your personal data is important to us. However, please remember that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data using commercially acceptable means, we cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@ugcgrid.com